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Who is Bristow and Sutor?

Bristow and Sutor is an established debt enforcement agency (bailiffs). They operate nationwide and collect Council Tax arrears for local councils, debts for private companies and rent arrears in communities across England and Wales.

bristow and sutor

Incorporated in 1977 Bristow and Sutor is a bailiff company based in Redditch in Worcestershire, UK.

What Do Bristow and Sutor Do?

Council Tax & Local Authority Arrears

Bristow & Sutor are a debt enforcement agency specialising in local authority and private landlord debt recovery.  Bristow operates in England and Wales.  The main aim of Bristow and Sutor is to collect debt on behalf of their clients.  Debts include Council Tax, Non-Domestic Rates, Sundry Debts and Penalty Change Notices.

Their mission is to be the leading UK debt recovery group to both the private and public sectors.  Bristow and Sutor set out to achieve this by providing high quality and ethical service. Their values are focused on accountability, transparency, respectfulness and always behaving with integrity.

Main services Bristow Sutor provide include: –

Council Tax Recovery specifically on domestic households.  This includes:

  • A compliant process with a collection service prior to any fees being charged.  This ensures collection rates are maximised for local authorities.
  • Council Tax Reduction and Support for low-income debt types.  These will target long-term payment arrangements, reducing the likelihood for ongoing enforcement visits.
  • Tracing people with outstanding debts who have moved address.
  • Specialist welfare team protecting vulnerable debtors.  As a result, this will help achieve a positive outcome for all parties.
  • Dedicated enforcement team who can execute bail and no bail warrants.
  • High success rates of achieving collections.  These include collections from unsuccessful council tax returns by other Enforcement Agencies

Penalty Charge Notices (PCNs) Recovery including different Warrant Types.  These include bus lane and parking contraventions, moving traffic offences and low emission zones.

Business Rates Recovery including:

  • A specialist fast recovery service process for large and priority debts.  In particular, at-risk debtors and businesses closing down.
  • Tracing service to identify people in debt who have moved address.
  • Specialist welfare team protecting vulnerable debtors.
  • Guaranteed collection rates on unsuccessful returns from other Enforcement Agencies.

Sundry Debt including miscellaneous debts such as Housing Benefits and Former Tenant Arrears.

Commercial Rent Arrears Recovery by taking control of the tenant’s goods to reimburse the landlord.

Bristow & Sutor claim to have developed a service ensuring success for both themselves and their clients.  Their ethos is around being firm, but fair.  They claim to take each debtors’ individual situations into consideration.

If you have Bristow chasing a Council Tax debt, or any other debt from you let us help you!   We have a team of experts on hand who can help against Bristow and Sutor Bailiffs.

What happens if I ignore Bristow Sutor when they contact me?

If you ignore them they have a number of options and may make court claim against you.  If you have received a letter from them, contact us immediately for confidential and free advice.  We will talk you through the options you have available.  You will need to do it quickly before they take more action against you.

Can Bristow and Sutor Bailiffs Come to My House?

In some cases, if court action has been taken and your debts are still due then the courts may appoint bailiffs to recover property and assets to the value of the debt.

Can Bristow & Sutor Break Into My House?

The chances of this company being able to enter your property are quite rare. They can only do this if a Liability Order has been issued against you by a Magistrate on behalf of the local authority. If you are a business then there would need to be an unpaid fine from a Magistrate, County Court or High Court.

Reasonable Force

It is the law that enforcement agencies are only able to enter a property if they have been inside the property before. They are then able to use what is known as ‘reasonable force’ to re-enter. This could involve the use of a Locksmith to help them gain entry. They can only try and gain entry for you to make a payment during the hours of 6 am and 9 pm.

What Can They Take?

There are restrictions on what can be removed for your property by bailiffs. If they you have given them entry or they have gained entry by other means then they can remove what is known as ‘Walking Possessions’. These are those which are subject to ‘Taking Control of Goods Regulations’. They will make an inventory of any of these possessions in your home and estimate the current value. You can then enter into a ‘Controlled Goods Agreement’ with them which will give you time to pay the outstanding debt.

If you fail to pay them then they can return to your property and remove items. There are certain items which BristowSutor cannot take. These include essential items such as bedding, refrigerators, medical equipment, cookers and other items.



Bartleet Road
Washford, Redditch
B98 0FL


 0871 677 0070

If you are expecting a visit from Bristow and Sutor follow these four steps to stop them in their tracks!

let them in

You are not obliged to let anyone into your home regardless of what they say.

be intimidated

You are under no obligation to speak with a bailiff so do not respond to their intimidation.

sign anything

Never sign anything a bailiff hands to you whatsoever.

on 0800 368 9596

We will take care of the bailiff, stop the harassment and organise a payment plan affordable to you.

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About Us

We understand being in debt and having the threat of bailiffs is a worrying time in anyone’s life. Debt worries can leave us feeling isolated from the world and unsure which way to turn. This is where we come in – to steer you in the right direction towards debt recovery.

Our Aim

To help you understand the options available to you and help you on your road to debt recovery.

Experienced Team

We have many years experience helping our customers improve their circumstances and deal with their debts.

Experts On

Bailiff enforcement action; Council Tax arrears; court fines; parking fines; gas, electric and water arrears; debt consolidation; and all debt solutions.

Discover how we can help you by either calling us today or completing this form and we’ll call you back.


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