Credit Resource Solutions or CRS Debt Collectors are an established debt collection agency who recover debt for a number of companies who provide credit. If you fall into arrears or fail to maintain your payment plan CRS will take steps to recover the debt, such as bailiff action.
Credit Resource Solutions pride themselves on utilising a combination of technology, people and processes to extract money from creditors.. They promote themselves on being a ‘New Breed’ of Debt Collection Agency, offering unparalleled debt collection technology.
They claim a ‘customer first’ culture and provide a dedicated account manager and access to relevant industry knowledge. They say they and their debt collectors put Treating Customers Fairly (TCF) at the core of their business, You will no doubt be the judge of that!
They acknowledge that traditional debt collection methods and techniques, and a single approach are out of date, inadequate, not compliant and can lead to more customer complaints. CRS Debt invest in new technologies grabbing hold of customers through some scary techniques: flash messaging, live webchat, SMS, email, IVR and traditional telephone.
CRS Debt Collectors may come chasing for the following types of debt:
Debt collection services through bespoke debt collection techniques, not just confined to traditional debt collection techniques such as the phone and letter approach, and not restricted to ‘normal office opening hours. This means that you may well be contacted out of office hours, just when you are relaxing in front of the TV, having dinner, or indeed just getting up!
White Label Debt Collecting
They offer a non-branded debt collection service to other recovery businesses. This means that random names businesses may chase you who, behind the scenes are actually CRS!
This is CRS’s legal solution aimed to target debtors using the UK legal system. Eagle’s say their main aim is to use ‘innovative processes and procedures’ to rehabilitate a customer’s account in an attempt to avoid formal legal action.
You might here of this as it is the CRS method of managing the accounts of those companies chasing you.
Can Credit Resource Solutions (CRS) Send Debt Collection Agents to My House?
In some cases, if court action has been taken and your debts are still due then the courts may appoint Credit Resource Solutions debt collectors to recover property and assets to the value of the debt.
Can CRS Debt Break into My House?
The chances of CRS Debt Collectors being able to enter your property are quite rare. They can only do this if a Liability Order has been issued against you by a magistrate on behalf of the local authority. If you are a business then there would need to be an unpaid fine from a Magistrate, County Court or High Court.
It is the law that enforcement agencies are only able to enter a property if they have been inside the property before. They are then able to use what is known as ‘reasonable force’ to re-enter. This could involve the use of a Locksmith to help them gain entry. They can only try and gain entry during the hours of 6am to 9pm.
What Can CRS Take?
There are restrictions on what can be removed from your property by debt collectors. If you have given them entry of they have gained entry by other means, then they can remove what is known as ‘Walking Possessions’. These are those which are subject to ‘Taking Control of Goods Regulations’. They will make an inventory of any of those possessions in your home and estimate the current value. You can enter into a ‘Controlled Goods Agreement’ with them which will give you time to pay the outstanding debt.
If you fail to pay them, then they can return to your property and remove items. There are certain items which Credit Resource Solutions cannot take. These include essential items such as bedding, refrigerators, medical equipment, cookers and other items.