Who are Lowell Financial?
Lowell Financial Debt Recovery are a debt company who buy outstanding debt balances from other businesses.  The debt could include credit from a bank, retailer, phone or utilities company or an insurance institution. As soon as Lowell purchase the debt, they are the legal owners of that debt. The outstanding balance you may have with another company, will now be owed to Lowell.
What services do Lowell Financial provide?
Lowell Finance are part of the wider Lowell trading Group. Their core business as mentioned above is the collection of debt, on behalf of their clients. The company claim to have worked with over 700,000 people in the past year. Lowell Debt Collectors’ claim to speak to thousands of customers each day to help them repay their debts. They are authorised by the Financial Conduct Authority.
Lowel Debt Recovery claim to:
- Engage with customers, keeping them informed and being fair, polite and courteous.
- Support, listen and help offer solutions.
- Offer a tailored approach to each individual customers need.
- Not offer interest or add additional charges.
Lowell may also pass a debt onto one of their partner or debt collectors, who may contact you.
Can Lowell Debt Collectors Send Debt Collection Agents to My House?
In some cases, if court action has been taken and your debts are still due then the courts may appoint Debt Collectors to recover property and assets to the value of the debt.
Can Lowell Debt Collectors Break into My House?
The chances of debt collectors being able to enter your property are quite rare. They can only do this if a Liability Order has been issued against you by a magistrate on behalf of the local authority. If you are a business then there would need to be an unpaid fine from a Magistrate, County Court or High Court.
Reasonable Force
It is the law that enforcement agencies are only able to enter a property if they have been inside the property before. They are then able to use what is known as ‘reasonable force’ to re-enter. This could involve the use of a Locksmith to help them gain entry. They can only try and gain entry during the hours of 6 am to 9 pm.
What Can Debt Collectors Take?
There are restrictions on what can be removed from your property by debt collection agents. If you have given them entry of they have gained entry by other means, then they can remove what is known as ‘Walking Possessions’. These are those which are subject to ‘Taking Control of Goods Regulations’. They will make an inventory of any of those possessions in your home and estimate the current value. You can enter into a ‘Controlled Goods Agreement’ with them which will give you time to pay the outstanding debt.
If you fail to pay them, then they can return to your property and remove items. There are certain items which Lowell cannot take. These include essential items such as bedding, refrigerators, medical equipment, cookers and other items.
