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Who is Penham Excel?

Penham Excel - Enforcement AgentsPenham Excel are high court enforcement officers (bailiffs) who collect Council Tax arrears for local councils, debts for private companies and rent arrears in communities across England and Wales.

Penham Excel was founded in 2000 is part of the wider Hammonds Group and was founded by Philip Hammond.  It provides enforcement agent services (also known as Bailiff Services) to both the private and public sector.  Penham’s coverage is nationwide and they claim to have some of the highest debt recovery rates in the business! Its main business is primarily with Local Authorities through the collection of Council tax and Non-Domestic Business Rates.

It also works with Commercial Property Landlord, working on the debt recovery of Commercial Rent Arrears.  Another key area for Penham Excel Debt Recovery following the new Universal Credit Reforms, is working with House Associations to collect rent arrears.

Penham Excel Debt Recovery’s Services Include:

Commercial Rent Arrears Recovery (CRAR)

They have a Commercial Rent Arrears Recovery team in place to recover Commercial Rent Arrears.

Penham will work knowing future relationships with landlords and tenants need to be protected.  Their team of enforcement agents claim to act act within guidelines to enforce payment and debt recovery, in attempt to eliminate length court action.


Within most commercial leases there will be a clause for Forfeiture, thus allowing landlords to regain control of a commercial property if the need arises.  Forfeiture applies when rent arrears are present. This means that no court action is required to obtain control of a property. When instructed, one of Penham Excel’s Enforcement Agents will re-enter the property and take control of it!

Council Tax Recovery and Non-Domestic Business Rates Recovery

They work closely with Local Authorities (Councils)  on both residential and commercial rates debt recovery

Road Traffic Debt Recovery

Includes Debt profiling, DVLA Access, Trade and Asset repossession, Non-damaged lock down vehicle removal, safe and insured transportation, secure storage, detailed vehicle inspections and Valuations.

Sundry Debt Recovery

Penham Excel Bailiffs have a number of pre-litigation debt recovery techniques include traditional letter, doorstep methods and advanced technology within their tele-collection centre. When they say ‘doorstp methods’ this may involve trying to enter your property through an open door or window.

Removal of Travellers, Squatters, Abandoned Vehicles

Penham Excel Enforcement Services will work with local authorities in the removal of travellers, squatter and unwanted or abandoned vehicles.

Other Services

Penham Excel offer a number of other services including Service Charge & Insurance Collection, Process Serving, Re-Possessions and a Track & Trace Service.

Can Penham Excel Send Bailiffs to My House?

In some cases, if court action has been taken and your debts are still due then the courts may appoint Penham Bailiffs to recover property and assets to the value of the debt.

Can Penham Excel Enforcement Agents Break into My House?

The chances of Penham Excel being able to enter your property are quite rare. They can only do this if a Liability Order has been issued against you by a magistrate on behalf of the local authority. If you are a business then there would need to be an unpaid fine from a Magistrate, County Court or High Court.

Reasonable Force

It is the law that enforcement agencies are only able to enter a property if they have been inside the property before. They are then able to use what is known as ‘reasonable force’ to re-enter. This could involve the use of a Locksmith to help them gain entry. They can only try and gain entry during the hours of 6am to 9pm.

What Can Penham Excel Bailiffs Take?

There are restrictions on what can be removed from your property by bailiffs. If you have given them entry of they have gained entry by other means, then they can remove what is known as ‘Walking Possessions’. These are those which are subject to ‘Taking Control of Goods Regulations’. They will make an inventory of any of those possessions in your home and estimate the current value. You can enter into a ‘Controlled Goods Agreement’ with them which will give you time to pay the outstanding debt.

If you fail to pay them, then they can return to your property and remove items. There are certain items which Penham cannot take. These include essential items such as bedding, refrigerators, medical equipment, cookers and other items.

Don’t Speak To Them Before You Have Spoken To Us! Call Free on 0800 368 9596



Penham Excel
Ashley House
Siemens Road
ST17 4DT


033 000 20705

If you are expecting a visit from Penham Excel follow these four steps to stop them in their tracks!

let them in

You are not obliged to let anyone into your home regardless of what they say.

be intimidated

You are under no obligation to speak with a bailiff so do not respond to their intimidation.

sign anything

Never sign anything a bailiff hands to you whatsoever.

on 0800 368 9596

We will take care of the bailiff, stop the harassment and organise a payment plan affordable to you.

Bailiffs We've Stopped

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Having a bailiff issue can be a daunting and worrying experience. We make dealing with bailiffs a super simple process:

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We will take care of the bailiff, debt collector, stop the harassment and organise a payment plan affordable to you.

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About Us

We understand being in debt and having the threat of bailiffs is a worrying time in anyone’s life. Debt worries can leave us feeling isolated from the world and unsure which way to turn. This is where we come in – to steer you in the right direction towards debt recovery.

Our Aim

To help you understand the options available to you and help you on your road to debt recovery.

Experienced Team

We have many years experience helping our customers improve their circumstances and deal with their debts.

Experts On

Bailiff enforcement action; Council Tax arrears; court fines; parking fines; gas, electric and water arrears; debt consolidation; and all debt solutions.

Discover how we can help you by either calling us today or completing this form and we’ll call you back.


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